As part of the Crisis and Resilience Fund (CRF), North Northamptonshire Council has received funding to support households affected by rising heating oil costs, particularly in rural and off-grid communities.
Emergency support is available for North Northamptonshire residents who:
Use heating oil as their main or only heating source
Are not connected to mains gas
Are at risk of running out of heating oil
Cannot afford the minimum cost of an oil delivery
Please note: This scheme is not intended for everyday or planned purchases. It is for emergency situations only, where low oil levels and the cost of a delivery would put a household’s health, safety, or basic living conditions at risk.
Eligibility Criteria
To qualify, residents must:
Live in North Northamptonshire
Use heating oil as their main source of heating and hot water
Not be connected to the mains gas network
Have an oil tank level at 30% or less
Be unable to afford the minimum delivery (typically 300–500 litres)
Have household savings below:
£1,500 (most households), or
£6,000 (if aged 66 or over)
What support is available
Eligible applicants will receive a £150 prepaid card towards heating oil costs
The card is issued via the HUGGG voucher platform
Payment must be made by telephone, allowing residents to combine the voucher with their own payment
How to apply
Residents will need to provide:
National Insurance number
Proof they heat their home primarily by oil
2 months of bank statements (dated within the last 3 months)
Details of any savings, benefits, or other income
They must also provide proof of current oil level, such as:
Latest heating oil invoice
Photo of oil tank gauge
Screenshot from a monitoring app
Written confirmation from a supplier or engineer
Applications can take around 30 minutes to complete and must be submitted online.
Apply here
Residents who need help completing an application are encouraged to visit their local library or contact the Council. Applications can also be completed on behalf of someone else (e.g. via lasting power of attorney).
Timescales
Applications are open until funding is exhausted
Applications are processed in order received
Decisions are typically made within 1 month
If additional information is requested, it must be provided within 7 days
Decisions are final and cannot be appealed
How Town and Parishes can support with promotion
We would be grateful if you could share this information through your:
Parish newsletters
Websites
Noticeboards
Social media channels
Information can be found on North Northamptonshire Council website and if you have any queries please email CRF@northnorthants.gov.uk
Kind Regards,
Town and Parish Forum | Stronger & Safer Communities
North Northamptonshire Council
Bowling Green Road, Kettering, Northants NN15 7QX
T: 0300 126 3000